Use Case: Processor

Employees joyfully brainstorming.

1. A Chargeback Management Process is a Need, Not a Want Challenger banks are doing away with a lot of processes of traditional banks, but

Contactless payment using smartphone.

The Rise of Contactless Payments Contactless payments have been around for quite some time, but COVID-19 created a greater impetus for their universal adoption. 2020

Man using fraud management AI ARIA in office on a desktop computer.

The biggest misconceptions about artificial intelligence are that it’s too advanced, costly, and complex for teams to integrate and manage successfully. People tend to think

Laptop showing QFD Automated Dispute Management Software

Virtually every financial institution would agree that automating their fraud and disputes process would significantly improve cross-departmental operations, as well as account holder experience, but

Laptop showing QFD Automated Dispute Management Software

Virtually every financial institution would agree that automating their fraud and disputes process would significantly improve cross-departmental operations, as well as account holder experience, but

Group of diverse employees working together at a desk.

When conducting fraud and dispute investigations, issuing financial institutions must adhere to and uphold federal regulatory guidelines and requirements. The challenge? Having software that supports

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5 Fraud & Disputes Facts Challenger Banks Must Know

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