Use Case: Processor

In today’s rapidly evolving financial landscape, effective dispute resolution has become a critical component of organizational success. As businesses navigate the complexities of customer interactions

Compliance is a fundamental aspect of the financial world, governing many departments including fraud and disputes. When studying the claims process, you’ll no doubt come

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Introduction The banking industry is losing billions of dollars per year to fraud1. This is compounded by new trends in friendly fraud and increasing costs

How Banks Can Mitigate Risk to Underbanked Communities
In this article, we explore how the fraud and disputes process can impact financial inclusion, and why automating the process can be a gamechanger for
One of the many symptoms of the industry-wide problem of lack of resources and best practices for banks to refer to when incorporating regulatory requirements
The Quicker the Payment, the Faster the Fraud
As issuers adopt instant payments, it is crucial to evaluate the fraud management processes in place and determine whether account holders have the necessary support
Institutional Milestones for Issuers

When financial institutions scale, merge, acquire, and reach new asset thresholds, issuers need to be proactive about their fraud and dispute management process. Falling behind

The Rise in Digital Initiatives is Revolutionizing Chargeback Management

Legacy infrastructure is limiting the ability for financial institutions to approach digital transformation and leading financial institutions to believe they are further along in their

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The Build vs. Buy Dilemma: Choosing the Right Dispute Management Solution

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