Issuing Bank Solutions: 
Mitigate Risk, Elevate Customer Experience

Quavo’s comprehensive platform empowers banks to streamline dispute management, reduce fraud losses, and build lasting customer trust.
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Trusted By

The Complex Challenges
Facing Issuing Banks

The financial landscape is evolving rapidly, bringing new challenges to issuing banks:

1

Regulatory Complexity:

Keeping pace with ever-changing compliance requirements demands constant vigilance and resources.

2

Mounting Fraud Losses:

Card fraud and
transaction disputes threaten revenue and operational efficiency.

3

Inefficient Processes:

Siloed systems and outdated processes erode customer trust and delay dispute resolution, increasing churn and operational costs.

4

Reputation Risk:

Negative experiences during disputes can
tarnish your brand
image and erode
customer loyalty.

Transform Dispute Management with Quavo

Quavo’s holistic platform addresses the unique needs of issuing banks, providing a comprehensive solution to mitigate risk and improve the customer experience.
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Automated Compliance

Built-in regulatory requirements simplify casework and ensure compliance deadlines are met through automated, secure actions.

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Streamlined Workflows

Automate repetitive tasks, centralize data, and
enhance collaboration between departments
for faster resolution.
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Robust Reporting

Our out-of-the-box reporting options covering compliance, performance, and collaboration deliver insightful data that drives meaningful changes.

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Customer-Centric Experience

Build trust by offering cardholders self-service portals and real-time updates, ensuring transparency and confidence throughout the dispute resolution journey.

Leading Banks Trust Quavo

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The value of Quavo is not just in their system; the value is in the partnership and collaborating with their team to build an empowered and highly efficient Disputes Department.

Barbara Valona

VP & Bank Card Center Manager at FHB
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RESOURCES

Tailored Solutions for Issuing Banks

Ready to Transform Your Dispute Management Process?

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Issuing Banks

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