Operational inefficiencies drain time and resources, increasing costs and employee churn.
Disjointed systems
Legacy platforms that lack integration create fragmented workflows, forcing investigators to navigate multiple systems, wasting time, and racking up costly licensing fees.
Staffing needs
Unpredictable dispute volumes make staffing a constant challenge. Too few employees lead to burnout and turnover, while overstaffing results in unnecessary expenses.
Limited resources
Financial institutions with limited resources must make tough choices – balancing operational efficiency, cost reduction, and business growth.
Quavo’s suite of solutions empowers issuers to streamline operations, cut costs, and improve efficiency, all without exceeding their budget.
Choose the level of integration that fits your needs. Quick, lightweight integrations deliver fast results, while deeper integrations provide a fully optimized, end-to-end transformation.
Quavo’s automation solutions reduce workload, allowing teams to focus on high-value tasks. Need extra hands during peak periods? Our DRE solution seamlessly extends your team - no training required, scaling up or down as needed.
Whether you need a targeted enhancement or a full operational overhaul, Quavo offers modular solutions tailored to your budget and goals. Start small with incremental improvements or go big for long-term success. Either way, we’ve got you covered.
“With the ever changing nature of card fraud, QFD has improved the visibility of claim activity, helping us detect and act on emerging card and payment fraud.”
James Richie
VP Payment Services
“The value of Quavo is not just in their system; the value is in the partnership and collaborating with their team to build an empowered and highly efficient Disputes Department.”
Barbara Valona
VP & Bank Card Center Manager
Long before the recent surge of artificial intelligence (AI)-based solutions in the financial services industry, Quavo’s dispute resolution technology stack was founded on AI since
In the financial realm, issuers and acquirers play distinct but interconnected roles in payment processing and dispute management. When fraud claims or disputes arise, understanding
Trust is a critical but often overlooked KPI in banking. Quavo’s Trust in Banking Consumer Study reveals how fraud resolution impacts customer trust, loyalty, and
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