Automated Fuel Dispenser Chargeback Protection
Mastercard will increase the chargeback protection amount at Automated Fuel Dispensers in the U.S. region for merchants.

Merchandise Cancelled Prior to Shipment Questionnaire Requirements
A new required intake question for Cancelled Merchandise claims has been added to determine if the cardholder cancelled prior to the shipment date.

Purchase Info Available Indicator
Added a new element Purchase Info Available Indicator to be mapped that is received after a case was created. The Purchase Info Available Indicator would reflect as “True” if the merchant provided transaction purchase details.

Manual Interest Calculation
Users can now enter an amount in a freeform box for interest calculation instead of being required to use the calculator view.

Manual Fee Review for Overdraft Funding Account
Users can now add a manual fee that occurred on an overdraft funding account. A new configurable setting named “Enabled Manual Overdraft Funding Account Free Review” was created to enable this user assignment.

Foreign Transaction Report
A new report has been add called “Foreign Transaction Report” that shows all items which received credit the day prior and are foreign transactions.

Approaching Reg or Chargeback Deadline Reports
Added new reports to the Work section that can be used to identify disputes approaching regulation and chargeback deadline dates.

Letter Updates
Verbiage on letters have been updated to better align with regulatory requirements. The following letters are impacted: Confirmation letter, Feed and Interest letter, No Error letter, Credit Voucher Deny letter, Provision Credit Reversed letter.