Product: DRE

All About Pre-Arbitration

In 2021, Mastercard® announced new mandates regarding pre-arbitration and arbitration case filing for chargebacks. The arbitration chargeback cycle was replaced with pre-arbitration where applicable. Pre-arbitration

2021 April Association Mandate Updates for Fraud & Dispute Management

Following the bi-annual association chargeback mandate changes released last month, Mastercard enacted new rules regarding their chargeback management guidelines. Quavo experts have spent time processing

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Technology in the banking world has made a huge leap in the last decade. More than ever before, financial institutions and fintech organizations are offering

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Overview Known as the Truth in Lending Act, Regulation Z or “Reg Z” covers cases regarding all credit or lending transactions. The purpose of this

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Overview The Electronic Fund Transfer Act (EFTA), better known as Regulation E or “Reg” E, was established in 1978 to protect individual consumers engaging in

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Did you know that, when collecting information for fraud and disputes, your investigators are not required to review case fees or merchant refunds with account

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Quavo Fraud and Disputes automated dispute management software, QFD®, seamlessly integrates with Symitar’s Epysis® core platform through the SymExchange™ API. This integration allows credit unions

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Signatures & Signed Affidavits Are Not Required By Reg E Or Reg Z One of the most common obstacles to streamlining the dispute management process

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All About Pre-Arbitration

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