In 2021, Mastercard® announced new mandates regarding pre-arbitration and arbitration case filing for chargebacks. The arbitration chargeback cycle was replaced with pre-arbitration where applicable. Pre-arbitration
Following the bi-annual association chargeback mandate changes released last month, Mastercard enacted new rules regarding their chargeback management guidelines. Quavo experts have spent time processing
Technology in the banking world has made a huge leap in the last decade. More than ever before, financial institutions and fintech organizations are offering
Overview Known as the Truth in Lending Act, Regulation Z or “Reg Z” covers cases regarding all credit or lending transactions. The purpose of this
Overview The Electronic Fund Transfer Act (EFTA), better known as Regulation E or “Reg” E, was established in 1978 to protect individual consumers engaging in
Did you know that, when collecting information for fraud and disputes, your investigators are not required to review case fees or merchant refunds with account
Quavo Fraud and Disputes automated dispute management software, QFD®, seamlessly integrates with Symitar’s Epysis® core platform through the SymExchange™ API. This integration allows credit unions
Signatures & Signed Affidavits Are Not Required By Reg E Or Reg Z One of the most common obstacles to streamlining the dispute management process
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