QFD^® automates manual workflows required throughout the entire dispute life cycle.

Quavo Fraud & Disputes has secured trademark registration (no. 7,110,262) for its automated dispute management SaaS solution, QFD^® (Quavo Fraud & Disputes). Quavo’s industry-leading dispute management software is used by issuing financial organizations to resolve disputed transactions from one end-to-end platform while upholding regulatory deadlines and regulations. 

QFD^® significantly reduces operational overhead for issuing financial institutions such as banks and credit unions by automating the manual workflows required for chargeback investigation and recovery. The platform enables organizations to investigate disputes of all transaction types, supporting the entire dispute lifecycle from intake and investigation to chargeback recovery and resolution. The platform’s multi-tenant capabilities also make it the ideal solution for non-banking financial organizations.

“This registration is a huge accomplishment for, not only the Quavo team, but for the financial services industry as a whole,” said Quavo Co-Founder and CFO Dan Penne. “QFD^® is the answer to the pervasive, long-standing question banks face: How to resolve disputed and fraudulent transactions for account holders quickly, with minimal friction, and without incurring financial or institutional losses.” 

In May, Quavo secured trademark registration for its automated fraud management tool ARIA^® (Automated Reasonable Investigation Agent), a standalone or add-on technology to QFD^®, completing registration for all the software products in the company’s Disputes as a Service^™ offering.

Discover how QFD^® helps banks by automating manual tasks in the back office so that employees may focus on more meaningful tasks for more rewarding careers.